{"id":77668,"date":"2022-06-06T22:45:59","date_gmt":"2022-06-06T20:45:59","guid":{"rendered":"http:\/\/primobox.com\/personal-data-protection-general-policy\/"},"modified":"2025-05-14T09:59:30","modified_gmt":"2025-05-14T07:59:30","slug":"personal-data-protection-general-policy","status":"publish","type":"page","link":"https:\/\/primobox.com\/en\/personal-data-protection-general-policy\/","title":{"rendered":"Personal data protection general policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;10&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-646420&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;210153&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;147213&#8243; column_width_pixel=&#8221;1460&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;364663&#8243;][vc_single_image media=&#8221;226&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;190903&#8243; media_width_pixel=&#8221;217&#8243;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;208273&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;fontsize-142891&#8243; uncode_shortcode_id=&#8221;129223&#8243;]Personal data protection general policy[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;170589&#8243;][vc_single_image media=&#8221;226&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;190903&#8243; media_width_pixel=&#8221;217&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;978516&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;std&#8221; shadow=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;152646&#8243;][vc_column_text uncode_shortcode_id=&#8221;132225&#8243;]<span style=\"font-weight: 400;\">PRIMOBOX is particularly attached to personal data protection which constitutes a central component of our general policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are committed to implement all the technical or organizational measures to ensure the protection, confidentiality and security of the personal data of every individual that would visit our website and\/or contact us through our contact forms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following data protection policy aims at informing you on the commitments taken by PRIMOBOX in order to guarantee the respect of your personal data.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>The goal of our data protection policy<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This personal data protection policy applies to the processing of personal data implemented by PRIMOBOX in relation to its website: <\/span><a href=\"http:\/\/primobox.com\/en\/\"><span style=\"font-weight: 400;\">primobox.com\/en<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>The data we process<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To be able to ensure some of our services, PRIMOBOX can be led to treat personal data concerning yourself, for example to answer your contact demand, send you a newsletter, recontact you for a commercial exchange or an exchange regarding the myPrimobox support.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Either way, PRIMOBOX ensures the collection and treatment of relevant, appropriate, non-excessive data and strictly required for the purposes determined by PRIMOBOX.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will find below all the detailed information on the data that is treated via the website <\/span><a href=\"http:\/\/primobox.com\/en\/\"><span style=\"font-weight: 400;\">http:\/\/primobox.com\/en<\/span><\/a><span style=\"font-weight: 400;\"> .<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Type of collected data and treatment purposes<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To guarantee the support service and myPrimobox users help, the data treated is: first name, last name, e-mail address, company, registration number of the employee in question. These data are collected only to enable the PRIMOBOX support team to answer the users in case of interrogations or connection issues on myPrimobox.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For more information on the support and its operation regarding your personal data, we invite you to read the myPrimobox General Conditions of Use.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To ensure the commercial contact part \/ website prospection and LinkedIn, the treated data is: first name, last name, professional e-mail address, phone number, company\u2019s name.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Recipients of collected data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The data collected for commercial prospection are addressed to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A few<\/span><b> PRIMOBOX<\/b><span style=\"font-weight: 400;\"> internal services\u00a0; namely the marketing and commercial services for you to be recontacted in order to present PRIMOBOX solutions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The website host<\/span><b>, OVH, <\/b><span style=\"font-weight: 400;\">located in Roubaix (59100) in France.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>LinkedIn<\/b><span style=\"font-weight: 400;\">, located in Paris (75008), in France, for all the data collected through the form on LinkedIn;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The data collected to ensure the support service are addressed to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">PRIMOBOX internal services\u00a0; implying the support service, in charge of answering myPrimobox users questions and demands\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The support host: <\/span><b>CHEOPS TECHNOLOGY<\/b><span style=\"font-weight: 400;\">, located in Can\u00e9jan (33610), in France<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">PRIMOBOX only communicates your personal data to internal services, as well as its hosts. None of your data is transferred to other parties than those previously mentioned. The data transferred to our host providers only serve to achieve their missions, and we endeavor to contractually agree on good practices to respect, for the purpose of being compliant to the regulation related to personal data protection.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, in order to meet the legal and regulatory requirements, we can be led to communicate some personal information to administrative or judiciary authorities on specific written demand motivated by legislative texts, taking all the required measures to transfer them through secured means.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Data storage period<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In accordance with the regulation in force:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Data collected through our commercial contact forms (<a href=\"https:\/\/primobox.com\/en\/contact-us\/\">http:\/\/primobox.com\/en\/contact-us\/<\/a><\/span><span style=\"font-weight: 400;\">) or (<a href=\"https:\/\/primobox.com\/en\/contact-us\/become-a-partner\/\">http:\/\/primobox.com\/en\/contact-us\/become-a-partner\/<\/a><\/span><span style=\"font-weight: 400;\">) or the form on LinkedIn are stored for a 3-year period maximum from the last exchange made between PRIMOBOX commercial service and the contact person of the company involved.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The data collected through the employee contact form (<a href=\"https:\/\/www.myprimobox.com\/contacter-lassistance\/\">https:\/\/www.myprimobox.com\/contacter-lassistance\/<\/a><\/span><span style=\"font-weight: 400;\">)<\/span> <span style=\"font-weight: 400;\">are already known from our services and need to be conserved indefinitely due to our contract with the employer. Indeed, our service, chosen by the employer, implies that you keep your personal myPrimobox space for life to be able to store all your documents, as you wish.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Transfer of your data outside the European Union<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We treat your data in France, within the European Union. If PRIMBOX decides to treat these data outside the European Union, we commit to warn you beforehand by written means on the PRIMOBOX website. In this perspective, we will take all physical, technical and organizational measures to prevent your data from being altered, loss or being accessed by non-authorized party.<\/span><\/p>\n<p><b>Exercise modalities of your rights<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In accordance with the Data Protection General Regulation (n\u00b02016\/679) enforced since the May 28<\/span><span style=\"font-weight: 400;\">th<\/span><span style=\"font-weight: 400;\"> of 2018, subject to a proof identity if required, you have the right to access, modify, rectify and delete your personal data by simply contacting us. You also benefit from an opposition right, allowing you to oppose to your data treatment by PRIMOBOX for serious and legitimate reasons related to your specific situation, unless the treatment is required to the contract conclusion and execution (article 21 of the DPGR). You can also ask PRIMOBOX to use your data only for some type of treatments in the context of processing limitations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case of issue, or if you consider yourself infringed in your rights, or that PRIMOBOX isn\u2019t acting in conformity with the law, you have a complaint right to the French data protection authority (CNIL) related to your personal data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also contact us through the following contact details:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For any questions or inquiries by mail: PRIMOBOX, 5 All\u00e9e des Acacias, 33700 MERIGNAC;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For any request related to your rights enforcement (access, deletion, change, rectification) through the following link: <\/span><a href=\"https:\/\/app.witik.io\/fr\/form\/pimobox\/exercicedesdroitsprospection\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/app.witik.io\/fr\/form\/pimobox\/exercicedesdroitsprospection<\/span><\/a><span style=\"font-weight: 400;\"> ;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For more information: <\/span><a href=\"mailto:dpo@primobox.com\"><span style=\"font-weight: 400;\">dpo@primobox.com<\/span><\/a><span style=\"font-weight: 400;\"> ;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>The security of your personal data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Taking into account the state of knowledge, the costs of implementation and the nature, the scope, the context and the purposes of the processing as well as the risks, whose degree of probability and seriousness varies, for the rights and freedoms of the natural persons, PRIMOBOX commits itself to implement the appropriate technical and organizational measures in order to guarantee a level of security adapted to the incurred risk. You can thus refer to the security measures mentioned in article 32-1 of the RGPD.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By applying a sufficient level of security, PRIMOBOX commits itself to take into account the particular risks mentioned, in particular in terms of personal data violation.\u00a0<\/span><\/p>\n<p><b>Cookies<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Cookies are data stored on the User&#8217;s terminal equipment and used by a website to send information to the User&#8217;s browser. They allow the browser to send information back to the originating site (e.g., a session ID, language choice, or date).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using the PRIMOBOX website, you can accept or refuse the use of certain cookies. The cookies present on our site are the following:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Ads: Google&#8217;s advertising network which allows to realize and measure the efficiency of sponsored advertising campaigns;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Analytics: allows to analyze the statistics of consultation of the site. It allows us to measure indicators such as traffic, the most visited pages, etc. ;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Polylang: allows us to remember your preferred language;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plezi: allows you to automate marketing actions, manage the publication of content and publish forms.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You are also informed that, during your visits to our website, &#8220;cookies&#8221; may be installed on your browser. You can deactivate them at any time directly in the preferences of your browser.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>CCTV<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The PRIMOBOX premises (5 All\u00e9e des Acacias, 33700 MERIGNAC) are placed under video surveillance for the purpose of security of persons and goods. Only PRIMOBOX authorized personnel (CEO and Information System Security Managers) have access to the recorded images.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The data are deleted within one month from the date of recording.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Data Protection Officer designation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We have appointed a DPO whose mission is to ensure compliance with the RGPD. We have provided him with all the organizational and technical means necessary for our company&#8217;s compliance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">He is your direct contact. For any question relating to the processing of your personal data, you can contact him:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By mail: PRIMOBOX &#8211; To the attention of the Data Protection Officer &#8211; 5 All\u00e9e des Acacias, 33700 MERIGNAC.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By mail: dpo@primobox.com<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The present policy may be modified at any time, due to changes in the legislative and regulatory framework.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;10&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-646420&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;210153&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-77668","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/pages\/77668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/comments?post=77668"}],"version-history":[{"count":6,"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/pages\/77668\/revisions"}],"predecessor-version":[{"id":79982,"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/pages\/77668\/revisions\/79982"}],"wp:attachment":[{"href":"https:\/\/primobox.com\/en\/wp-json\/wp\/v2\/media?parent=77668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}